Legal

Pre-Information Form

Last updated: 11 November 2026

This translation is for information; the Turkish version prevails. Read the Turkish version.

Under the Distance Contracts Regulation, this form is shown on the payment page to inform the buyer before the contract is formed. The buyer cannot pay without approving it.

1. Seller

Berkin İmamoğlu ICEBERG TECHNOLOGIES, as shown in the company details above.

2. Item and price

The item's name, main features, quantity, unit price and total price including VAT are shown on the payment page. Prices include VAT; the 10% iceshop service fee is included. [LAWYER: should the fee be a separate line?] There is no charge for pickup.

3. Payment

By card on iyzico's secure payment page. The payment link is valid for 24 hours; unpaid orders lapse.

4. Delivery

Handed over in person at the pickup point (today: Silivri, Istanbul), on the Sunday after joining closes, 10:00–14:00, with the 6-digit pickup code sent on WhatsApp. No home delivery.

5. Right of withdrawal

You may withdraw within 14 days of pickup without giving a reason, and also before pickup. Notify us by writing "iade" (return) on WhatsApp or by email to berkin@iceshop.ai. There is no right of withdrawal for items whose packaging was opened and which cannot be returned for health or hygiene reasons. Details: Delivery & Returns.

6. Complaints and disputes

Send complaints on WhatsApp or by email. Disputes may be brought to Consumer Arbitration Committees and Consumer Courts (monetary limits are updated each year).