Legal

Distance Sales Agreement

Last updated: 11 November 2026

This translation is for information; the Turkish version prevails. Read the Turkish version.

Article 1 · Parties

Seller: Berkin İmamoğlu ICEBERG TECHNOLOGIES, as shown in the company details above.

Buyer: the person who joins a group order and makes the payment. The buyer's name, email, phone and invoice details are those entered on the iyzico payment form.

Article 2 · Subject

The sale and delivery of items in a group order whose case filled and which were paid for. The item name, quantity, unit price and total price including VAT are shown on the payment page and form part of this agreement.

Article 3 · Price

Prices include VAT. The 10% iceshop service fee is included in the price. [LAWYER: should the fee be a separate line?] The price paid is fixed and does not increase afterwards.

Article 4 · Payment

Payment is made by card on iyzico's secure payment page; card details are not passed to iceshop. The payment window is 24 hours. An order not paid in time lapses automatically and nothing is charged.

Article 5 · Delivery, uncollected orders, withdrawal and returns

The rules in Delivery & Returns apply in full and form part of this agreement: pickup at the pickup point the order belongs to, on the Sunday after joining closes, 10:00–14:00, with the pickup code; the buyer may withdraw within 14 days of pickup; hygiene exceptions are listed on that page.

Article 6 · Invoice

An e-Archive invoice is issued and emailed to the buyer.

Article 7 · Pre-information

The Pre-Information Form and this agreement are shown on the payment page. The buyer cannot pay without ticking the approval box. The agreement is formed when payment is completed and is stored electronically.

Article 8 · Personal data

The buyer's personal data is processed in line with the Privacy and KVKK Notice.

Article 9 · Disputes

Within the monetary limits updated each year, the Consumer Arbitration Committees and Consumer Courts where the buyer lives or made the purchase have jurisdiction.