Our Privacy Policy

Last updated: February 2026

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IceShop (“we”, “our”, or “us”) respects your privacy and is committed to protecting the data you share with us. This Privacy Policy explains how information is collected, used, and safeguarded when you interact with IceShop.

 

1. Information We Collect

 

IceShop collects information that is voluntarily provided by users when they interact with the system through supported communication channels.

 

This may include:

Message content sent by users

Basic message metadata (such as timestamps or channel identifiers)

IceShop does not collect sensitive personal data unless it is explicitly included by the user in their message.

 

2. How We Use Information

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The information collected is used solely for operational and system integrity purposes, including:

Receiving and organizing incoming interactions

Managing and observing interactions within the IceShop platform

Ensuring system reliability, security, and proper operation

IceShop does not use user data for advertising, profiling, or marketing purposes.

 

3. Data Sharing

 

IceShop does not sell, rent, trade, or share user data with third parties.

 

User data is accessed only by authorized operators for the purpose of maintaining and operating the system.

 

4. Data Storage and Security

 

All data is stored using reasonable technical and organizational measures designed to protect it against unauthorized access, loss, or misuse.

 

IceShop limits access to data strictly to what is necessary for operational purposes.

 

5. User Rights

Users may request:

Access to their data

Correction of inaccurate data

Deletion of their data

Requests can be made by contacting us at the email address provided below.

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6. Data Retention

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User data is retained only for as long as necessary to fulfill operational requirements or comply with applicable legal obligations.

 

7. Third-Party Services

 

IceShop may rely on infrastructure providers to operate the service. These providers process data only on behalf of IceShop and under strict confidentiality and security obligations.

 

8. Changes to This Policy

 

IceShop may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.

 

9. Contact

 

If you have any questions or requests regarding this Privacy Policy or your data, you may contact us at:

 

Email: berkin@iceshop.ai